DACHSER is transferring its range of logistics services to the digital world. As a company-wide digitalization project, the DACHSER platform is a central building block for fundamentally redesigning the customer experience. At the transport logistic trade fair, customers and interested parties were given their first glimpse of the platform, which will be available to all DACHSER customers from 2024.
For many years, DACHSER has been developing software and systems in-house that are tailored entirely to the needs of its customers. The DACHSER platform is a logical continuation of this philosophy. The platform is currently being developed in an agile project setup, i.e. in direct exchange with selected pilot customers.
Transparent one-stop solution
The DACHSER platform brings together the services of the Road Logistics and Air & Sea Logistics business fields in a user-friendly, modern interface. Supplemented by innovations such as end-to-end tracking across all freight routes, this creates a customized, digital one-stop solution for customers. DACHSER is thus taking a major step toward completely transparent flows of goods and data, especially with regards to intercontinental transports using different modes of transport.
The DACHSER platform is developed iteratively and in direct exchange with customers.
Product development is taking place within iterative testing and development phases. Since the start of the project, intensive research phases have been used to query customer needs and obtain feedback on product designs. Since April 2023, pilot customers have already been working with a first version of the platform. All research results are always incorporated into the subsequent development phase. This way of thinking and working is an expression of an agile, digital mindset that DACHSER is promoting throughout the company as part of its digitization strategy.
Highlight at transport logistic 2023
Insights into the new platform were offered for the first time at the leading transport logistic trade fair in Munich. DACHSER customers, interested parties, and the media were able to learn about the project's vision, development, and timeline roadmap on interactive screens.
DACHSER Air & Sea Logistics aided efforts to repair a crane in Indonesia by organizing the tour of a steel jib from Düsseldorf to Jakarta. Measuring 23 meters in length and 3.6 meters in width, the jib spent most of its 55-day trip on board a ship.
DACHSER wins the 2019 IMD Global Family Business Award
IMD recognized DACHSER for robust corporate and family governance structures combined with operational excellence and a focus on quality.
IMD Business School, a top-ranked global business school headquartered in Lausanne, Switzerland, awarded DACHSER with the renowned IMD Global Family Business Award. On behalf of the company and the founding family, Bernhard Simon, CEO of DACHSER, and Birgit Kastner-Simon, Corporate Director Corporate Marketing, accepted the award at the 30th Summit of the Family Business Network International (FBN-I) in Udaipur, India.
DACHSER has acquired ACA International headquartered in Melbourne, Australia. This acquisition means DACHSER’s own air and sea freight network now also covers Australia and New Zealand, countries that are not only economically strong but also closely interlinked with Asia, Europe, and North America.
To accommodate continuous business growth, DACHSER Korea has moved to bigger premises in order to lay the foundation for further expansion of its worldwide supply chain solutions.